7u7app Privacy Policy

2.1 Registration and Account Information

When you create an account on 7u7app, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Username and password (stored in encrypted form)
• National ID number (if identity verification is required)

2.2 Financial and Payment Information

The following financial information is collected to process our payment services:

• bKash, Nagad, Rocket, or Upay mobile banking number
• Deposit and withdrawal history
• Transaction amount and date
• Type of payment method

Note: Card numbers, PINs, or mobile banking passwords are never stored on our servers.

2.3 Gaming and Activity Information

To improve platform services and ensure responsible gaming, we collect:

• Game history and betting information
• Win and loss records
• Bonus and promotion usage history
• Session duration and login activity
• VIP level and points information

2.4 Technical and Browsing Information

Information automatically collected from your browser and device:

• IP address
• Browser type and version
• Operating system information
• Date and time of site visits
• Cookie and session data
• Referral URL (the site from which you arrived at ours)

4.1 Payment Service Providers

To complete financial transactions, we share necessary financial information with payment service providers such as bKash, Nagad, Rocket, and Upay. These organizations are bound by their own privacy policies and are committed to protecting your information.

4.2 Game Providers and Technology Partners

Limited technical information may be shared with game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.) to operate games on our platform. This includes only game session data — not your personal identity information.

4.3 Legal Obligations

We may be legally required to disclose information in the following circumstances:

• In compliance with a valid court order or government directive
• To assist in investigations of financial crime or money laundering
• For legal requirements related to national security
• To protect our rights or the rights of other users

In such disclosures, we always provide only the minimum information necessary.

6.1 Encryption and Cybersecurity

• 256-bit SSL encryption used for all data transmission
• Encryption of sensitive information stored in the database
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems
• Two-Factor Authentication option

6.2 Internal Access Controls

• Only authorized staff can access your information
• Each staff member's access is consistent with their responsibilities
• All internal access is logged and monitored
• Regular staff training and data protection awareness

6.3 Data Storage and Backup

Your information is stored in secure data centers. Regular backups ensure the protection and availability of data. In the event of a security breach, we will notify affected users as soon as possible.

8.1 Active Account Information

All necessary information will be retained for as long as your account remains active. Even after you close your account, certain information may need to be retained to meet legal obligations.

8.2 Financial & Transaction Records

Financial transaction records are retained for extended periods due to legal and regulatory requirements. This information is kept for use in dispute resolution, audits, and legal proceedings.

8.3 Marketing & Analytics Data

Marketing consent and analytics data are retained until you object or opt out. If you withdraw your consent, marketing data will be deleted.

10.1 Reasons for Changes

• When new services or products are introduced
• To align with legal or regulatory changes
• To reflect technological improvements
• To bring clarity based on user feedback

10.2 Notification of Changes

For significant changes, we will notify you via email or through a special notice on the website. The date on which the changes take effect will be stated on this page. Continued use of the service after any changes will be considered as your acceptance of the new policy.