7u7app Terms and Conditions

1 General Terms and Definitions

This document is a legally binding agreement that applies to the use of the 7u7app platform ("Platform", "Website", "Site") and all its services. By accessing this website or creating an account, you are considered to have accepted all the terms below.

1.1 Definitions

• "Member" or "User" — any person who operates a registered account on 7u7app.
• "Services" — online casino games, sports betting, live gaming, and all related content.
• "Bonus" — any promotional credit or benefit provided by the platform.
• "Transaction" — all financial activities related to deposits, withdrawals, and bets.

1.2 Language and Interpretation

These terms have been written in Bengali and the Bengali version shall be considered final. In the event of any dispute or ambiguity, the interpretation of 7u7app shall apply.

2 Eligibility and Registration

2.1 Age Requirement

To open an account and use the services on 7u7app, you must be at least 21 years old. Access by minors is strictly prohibited. If a false age is provided during registration, the account will be permanently closed and all funds may be forfeited.

2.2 Single Account Policy

Only one account is permitted per person, family, or household. Any attempt to create multiple accounts will result in all associated accounts and balances being seized.

2.3 Accurate Information at Registration

Providing accurate and complete information at the time of registration is mandatory. If a national identity card or other valid document is requested for verification, the member must provide it. The member is solely responsible for any issues arising from incorrect information.

2.4 Account Security

It is your responsibility to keep your login details (username and password) confidential. Sharing your account with a third party or selling your account is strictly prohibited. If you suspect unauthorized access, contact support immediately.

3 Deposit, Withdrawal and Payment Terms

7u7app processes transactions through the most popular mobile banking methods in Bangladesh. All transactions are completed through secure SSL encryption.

3.1 Deposit Terms

• The minimum deposit amount is ৳300.
• Only a mobile banking account registered in your own name may be used.
• Deposits from third-party accounts are not accepted and such transactions will be returned.
• Once the deposit amount is confirmed, it is added to the balance immediately.

3.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed to the same mobile banking account used for the deposit.
• Withdrawals may be held if there is an active bonus or if wagering requirements have not been met.
• If account verification is not complete, the first withdrawal may take additional time.

3.3 Currency

All transactions are processed in Bangladeshi Taka (BDT / ৳).

4 Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
• Deposit ৳42,000 → Bonus ৳20,000 → Total balance ৳62,000

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means the bonus amount becomes withdrawable after wagering it 15 times. Example: if you receive a ৳1,000 bonus, you must place ৳15,000 in bets.

4.3 General Bonus Rules

• A bonus offer can be claimed only once per account.
• Bonus balance cannot be withdrawn directly — it will be converted to real money only after the wagering requirements are met.
• If an attempt is made to collect bonuses using multiple accounts, the accounts will be closed.
• 7u7app reserves the right to change, suspend, or cancel any promotion at any time.
• If a dispute arises regarding any bonus for any reason, the decision of 7u7app shall be final.

4.4 VIP Program

7u7app has three VIP tiers:

• Bronze: weekly cashback up to 0.3%
• Silver: weekly cashback up to 0.5%
• Gold: weekly cashback up to 0.8%

Through regular and active gaming activity, members can advance step by step to higher VIP tiers. Cashback is credited to the relevant member's account every week.

5 Prohibited Activities

The following activities are completely prohibited on 7u7app. Engaging in such activities will result in permanent account closure and the balance may be forfeited:

• Operating an account on behalf of a minor.
• Attempting to abuse or exploit the bonus system (bonus hunting, bonus betting, etc.).
• Playing games using computer programs, bots, scripts, or automated tools.
• Using the platform for money laundering or illegal financing.
• Attempting unauthorized access to or modification of the platform's software, code, or systems.
• Harassing, threatening, or behaving inappropriately toward other members.
• Using multiple accounts to obtain bonuses or other benefits.
• Attempting to illegally influence the outcome of games.

6 Gaming Policy and Fair Play

6.1 Game Fairness

All games on 7u7app are operated using Random Number Generator (RNG) technology, which ensures every result is completely random and unbiased. We firmly believe in the principle of fair play.

6.2 Betting Limits

Set minimum and maximum betting limits apply to each game and betting category. These limits are displayed within the game interface. 7u7app may change these limits at any time.

6.3 Cancellations and Technical Errors

If any game or betting round is left incomplete due to a technical issue, 7u7app may cancel that round and return the wagered amount. In any unforeseen situation, the decision of 7u7app shall be final.

6.4 Gaming Breaks and Self-Exclusion

Members may voluntarily suspend their account temporarily or request self-exclusion. Please contact support for this. For more details, visit our Responsible Gaming page.

7 Account Suspension and Closure

7.1 Closure by the Member

Any member may request account closure at any time. Before closing the account, all wagering requirements should be met and any withdrawable funds should be withdrawn.

7.2 Suspension or Closure by 7u7app

7u7app may suspend or permanently close an account at any time without prior notice for the following reasons:

• Any prohibited activity listed in Section 5.
• Registration with false or misleading information.
• Suspicion of financial fraud.
• Failure to cooperate with the verification process.
• Violation of applicable laws or regulations.

7.3 Inactive Accounts

If there has been no login or financial activity for 12 months or more, the account will be considered inactive. An administrative fee may be charged on inactive accounts.

8 Privacy and Data Protection

Detailed policies on the collection, storage, and use of members' personal information can be found on our Privacy Policy page. 7u7app uses SSL encryption technology to keep all member data and transactions secure.

8.1 Data Sharing

Members' personal information is not shared with third parties except where required by law. However, limited information may be shared with partners where necessary for payment processing and fraud prevention.

8.2 Cookies

The 7u7app website uses cookies to improve the member experience. By continuing to use the website, you consent to the use of cookies.

9 Responsible Gaming

7u7app believes that online gaming is for entertainment only. We place the highest importance on responsible gaming. If you feel that gaming is having a negative effect on your daily life, family, or financial situation, please seek help immediately.

• Set your own deposit and betting limits.
• View gaming as entertainment, not as a source of income.
• Make use of the self-exclusion or break options if needed.

For more information, visit our Responsible Gaming page.

10 Limitation of Liability

7u7app will not be liable in the following cases:

• Loss suffered by a member due to internet disconnection or technical issues.
• Data leaks or account compromise caused by the member's own negligence.
• Loss caused by the failure of third-party software or services.
• Loss caused by interruption due to server maintenance while gaming is live.

In any situation, the maximum liability of 7u7app shall be limited to the amount of a member's most recent deposit.

11 Dispute Resolution

11.1 Complaints Process

If you have a dispute or complaint, please first contact our support team. Complaints can be submitted 24/7 via Bengali live chat or by email at [email protected].

11.2 Resolution Process

After receiving a complaint, 7u7app will investigate as quickly as possible and try to provide a resolution. During the investigation, the relevant account or balance may be temporarily frozen. 7u7app's final decision will be considered binding.

12 Changes to Terms and Conditions

7u7app may change, add to, or remove any part of these terms and conditions at any time. Changes will take effect as soon as they are published on the website. Continued use of the platform after any changes means acceptance of the new terms and conditions. It is therefore each member's responsibility to review this page regularly.

13 Contact and Support

If you have any questions or comments about these terms and conditions, please contact us:

• 24/7 Live Chat — speak with us directly in Bengali.
• Email: [email protected]

Our Bengali-speaking support team is always here for you. Use live chat to get quick help with any issue.